Even with the best systems in place, filling shifts in care homes can feel like a full-time job. Matching the right staff to the right shifts requires precision – and often far too much admin time. That’s where Smart Assign steps in.
This intelligent shift-filling tool does the heavy lifting for you, making assignments faster, more intuitive, and tailored to your home’s needs.
Why Care Homes Are Switching to Smart Assign
- Over 90% of Smart Assigned shifts are filled without clients lifting a finger
- Most Smart Assigned shifts are filled before you even think about clicking
- In 9 out of 10 Smart Assign cases, the shift is already filled before you could scroll the list
Smart Assign cuts the noise, it knows who you want and gets them in without you needing to look.
Since enabling the feature, care homes are actively choosing it for the majority of their shifts:
The numbers don’t lie – clients are making it their preferred way to keep their rotas running smoothly.
Familiar Faces, Faster Fills
Smart Assign prioritises continuity of care by assigning the carers you already know and trust.
Here’s how it works:
✨ Gold Tier – Your A-team: carers you’ve rated 5 stars and who’ve done 10+ shifts at your home.
✨ Silver Tier – Highly rated staff with growing experience in your service.
✨ Bronze Tier – Capable newer faces who’ve had successful shifts before.
If there’s no perfect match in round 45 minutes, Smart Assign widens the search to ensure your shift gets covered.
Smarter, Faster, Better
Since switching on the assign method:
- Clients rely on it for 7 out of every 10 shifts
- It’s 5x more popular than manual assignment
- For nurse shifts, Smart Assign leads the way, filling 85% of them without breaking a sweat
Smart Assign doesn’t just save you time – it gives you confidence.
- Save hours of admin time every week
- Prioritise continuity of care
- Keep your rota running smoothly without the stress
